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DOCUMENTS

Policy Wording
Claim Report Forms
Loss Prevention

On this page you will find insurance program-related documents, including the current and past policy wordings, claim report forms, and more.

Policy Wording

Policy Period Coverage Changes View Policy Wording
Sep 1, 2023 – Sep 1, 2024
  • Updates to definition of Professional Services for clarity
  • Updates to some endorsements including professional services write-back for war risks
  • Includes TRESA Phase 2 endorsement (Dec. 1, 2023)
 Policy Wording
Sep 1, 2022 – Sep 1, 2023
  • Limits increased for Commission Protection and Consumer Deposit Coverages
 Policy Wording
Sep 1, 2021 – Sep 1, 2022
  • Expanded coverage to include Deposit Disputes
  • Endorsement to clarify coverage does not apply to cyber attacks
 Policy Wording
Sep 1, 2020 – Sep 1, 2021
  • Phase-in of coverage for all retired registrants complete
  • Enhancement to Commission Protection and Consumer Deposit Coverages
  • Updated Property Damage and Bodily Injury Exclusion
 Policy Wording

Sep 1, 2019 – Sep 1, 2020
  • Continued phase-in of coverage for all retired registrants
 Policy Wording

Sep 1, 2018 – Sep 1, 2019
  • Updated Property Damage and Bodily Injury Exclusion
  • Continued phase-in of coverage for all retired registrants
 Policy Wording

Sep 1, 2017 – Sep 1, 2018
  • Enhancements to Commission Protection and Consumer Deposit Coverages
  • Updated Property Damage and Bodily Injury Exclusion
  • Continued phase-in of coverage for all retired registrants
 Policy Wording

Sep 1, 2016 – Sep 1, 2017
  • New class of insured added to phase-in coverage for all retired registrants
  • Increased occurrence limits on Consumer Deposit and Commission Protection coverage
 Policy Wording

Sep 1, 2015 – Sep 1, 2016
  • Updated bodily injury exclusion
  • Updated settlement consent clause
 Policy Wording

Sep 1, 2014 – Sep 1, 2015
  • No Significant Policy Wording changes from previous policy year
 Policy Wording

Sep 1, 2013 – Sep 1, 2014
  • No Significant Policy Wording changes from previous policy year
 Policy Wording

Sep 1, 2012 – Sep 1, 2013
  • No Significant Policy Wording changes from previous policy year
 Policy Wording

Sep 1, 2011 – Sep 1, 2012
  • Clarification of the consent clause, limits, RECO defence protection, discovery and notice clause, and definition of commission under the Commission Protection coverage
  • Run-off insurance protection for retired insureds was increased from 2 years to 5 years
 Policy Wording

Sep 1, 2010 – Sep 1, 2011
  • No Significant Policy Wording changes from previous policy year
 Policy Wording

Sep 1, 2009 – Sep 1, 2010
  • Introduction of Graduated Deductible
  • Definition of occurrence under Commission Protection and Consumer Deposit was clarified
 Policy Wording

Sep 1, 2008 – Sep 1, 2009
  • No Significant Policy Wording changes from previous policy year
 Policy Wording

Claim Report Forms

INSTRUCTIONS:

Each insurance coverage under the RECO Insurance Program has its own specific Claim Report Form.  A claim includes a demand (e.g. a threat) or a lawsuit or a notice of arbitration. A circumstance is a potential claim and should also be reported.

To report, please select the appropriate form, download it, and complete all of the information requested. Please make sure that you review the questions carefully and that you submit all of the documentation requested (if available) to ensure that your claim can be reviewed promptly. Upon completion please email the form and any relevant documentation to the Program Adjuster, ClaimsPro LP.

Note: Your coverage is on a “claims made” basis – in other words the policy requires that the “claim”  is reported to the insurer during the policy period (September to August) in which the claim is first made against you.

If you have been served with any court documentation you should pick up the phone and call the Program Adjuster immediately, even if you have not completed the Claim Reporting Form.

For Errors and Omissions claims

Contact:

ClaimsPro LP
175 Commerce valley Drive West, Suite 600
Markham, ON L3T 7P6

Toll Free Tel: 1-877-740-1913
Toll Free Fax: 1-866-735-1033
E-Mail: claims@reco-claims.ca

Download Errors and Omissions Claim Report Form

FOR COMMISSION PROTECTION CLAIMS

Contact:

ClaimsPro LP
175 Commerce valley Drive West, Suite 600
Markham, ON L3T 7P6

Toll Free Tel: 1-877-740-1913
Toll Free Fax: 1-866-735-1033
E-Mail: claims@reco-claims.ca

Download Commission Protection Claim Report Form

FOR COnsumer deposit CLAIMS

Contact:

Real Estate Council of Ontario
3300 Bloor Street West
West Tower, Suite 1400
Toronto, ON M8X 2X2

Tel: 416-207-4800
Toll Free Tel: 1-800-245-6910
Fax: 416-207-4820
Email: insurance@reco.on.ca

Download Consumer Deposit Claim Report Form

This site contains documents stored in PDF format.  To read them, you may need to install Adobe Acrobat reader.

Please note that the Claim Reporting Forms are “interactive” pdf documents. You can complete a downloaded form and then print off to be sent to the adjuster (Errors and Omissions or Commission Protection) or to RECO (Consumer Deposit) along with the required documentation.

Loss Prevention

The Insurer has introduced a number of loss control initiatives since September 1, 2007 including:

  • Loss control bulletins written by claims professionals on issues which give rise to claims.
  • Loss control “case studies”, real life claims used to demonstrate what went wrong and how to avoid making the same mistake.
  • Currently the insurer is actively supporting RECO’s online course in an effort to help provide current statistics and keep course content relevant to its Registrants.

Loss Control Bulletins:

  1. The Importance of Reporting A Claim
  2. A Registrants Guide to the Claims Experience

RECO Professional Liability Insurance Program

Administered by the Real Estate Council of Ontario.

Underwritten by certain Lloyd’s Underwriters and Trisura Guarantee Insurance Company.

Managed and distributed by Alternative Risk Services, a division of 3303128 Canada Inc.

Claims forms

contact

  • Alternative Risk Services
  • Berkeley Castle
    250 The Esplanade, Suite 302
    Toronto, ON M5A 1J2
  • Tel : 1-866-426-1666
  • Email : info@ar-services.ca

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